Privacy Policy

Privacy Policy for Inverted State of Mind Coaching

At Inverted State of Mind Coaching, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal data when you engage with our coaching services, website, or digital platforms.

1. Who We Are

Inverted State of Mind Coaching is owned and operated by Miles Mortensen. We provide online and in-person coaching services in yoga, strength, mobility, and related physical practices.

2. What Information We Collect

We may collect the following personal data when you engage with us:

• Name and contact details (email, phone number, address)

• Payment and billing information

• Health or injury information relevant to training

• Videos, images, or progress data you upload or share

• Communication history via email, messaging, or coaching platforms

• Website usage data via cookies (if applicable)

3. How We Use Your Information

We use your personal information to:

• Provide customized coaching and support

• Process payments and manage subscriptions

• Contact you with updates, coaching feedback, or changes to services

• Comply with legal and tax obligations

• Improve our services and client experience

4. Sharing of Data

We do not sell your data. We only share personal information with:

• Trusted service providers (e.g., payment processors like Stripe, coaching platforms like Everfit)

• Legal authorities when required by law (e.g. tax compliance or legal investigations)

5. Data Storage and Protection

We take data protection seriously and use secure systems to store your information. Digital platforms we use are GDPR-compliant and offer secure encryption. We do not store payment card details directly.

6. Your Rights

If you are based in the UK, EU, or under GDPR:

• You have the right to access, update, or delete your data at any time.

• You can request a copy of the personal data we hold about you.

• You can opt out of non-essential communications at any time.

To make a request, contact us at: info@milesmortensenyoga.com

7. Cookies & Tracking (if applicable)

If you visit our website, cookies may be used to track basic user behavior to improve site experience. You can manage cookie preferences in your browser settings.

8. How Long We Keep Your Data

We retain data only as long as necessary to fulfill coaching services and comply with legal requirements (e.g. tax record-keeping). You may request deletion after our coaching relationship ends, where legally possible.

9. Updates to This Policy

We may update this policy from time to time. Updates will be posted on our website or sent via email when appropriate.

10. Contact Us

If you have any questions about this policy or how we handle your data, please contact:

Miles Mortensen

Email: info@milesmortensenyoga.com

Business: Miles Mortensen Yoga

Registered in the UK